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Chasing Rainbows
“Customer Service, how can I help you?” “Oh hello, I wonder if you can. We have an existing booking with connecting flights in Lisbon, but we’re a little bit worried about the short connection time at Lisbon Airport. Is it possible to change just the first flight, the one from Heathrow to Lisbon?” He asks for our booking reference, then goes quiet. Canned music messes with my ears for a while and then he’s back. “I am just checking your flights, you should be OK. The connecting flight will be OK”. “Yes but we’re worried. If we miss that second flight, there isn’t another one to that destination for three…
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Changing Times, Different Moods
It definitely didn’t used to be like this, not when we were kids. Growing up in the Midlands – Michaela in the West Midlands and me in Derbyshire – it was cold by now and it had been so for weeks. October got progressively colder, frosts a regular morning feature, whitened cobwebs draped like lace across rockery plants and garden shrubs, the walk to school taking place with the protection of coats, hats, scarves, gloves. Hallowe’en was a non-event, just another night in the build up to Guy Fawkes Night aka Bonfire Night, but by the time we were standing back and watching the pyrotechnics light up the night sky,…
